Tutorial 04: Using Claude Projects for Matter Management
Learn how to create persistent legal workspaces with Claude Projects, organize matters, write custom instructions, and manage client confidentiality effectively.
Learning Objectives
By the end of this tutorial, you will:
- Understand how Claude Projects create persistent legal workspaces
- Set up Projects for different practice areas and matters
- Write effective custom instructions (your digital playbook)
- Manage client confidentiality with Project organization
- Organize in-house legal departments using Projects
- Implement case prioritization and resource allocation
- Conduct matter briefings and team handoffs
- Optimize document organization and naming conventions
Time Required: 45 minutes | Level: Beginner | No technical skills required
Understanding Claude Projects
What Are Projects?
Projects are persistent workspaces in Claude that maintain:
- Custom Instructions: Rules Claude follows in that Project
- Knowledge Base: Documents Claude can reference
- Conversation History: Past discussions on the matter
Why Projects Matter for Legal Work
| Without Projects | With Projects |
|---|---|
| Re-explain context every conversation | Context persists automatically |
| Re-upload documents repeatedly | Documents available always |
| Inconsistent advice across sessions | Consistent playbook applied |
| No separation between matters | Clean matter boundaries |
| Risk of cross-contamination | Isolated workspaces |
Projects vs. Harvey Vault / Legora Workspace
Harvey Vault: Centralized document storage with AI analysis Legora Workspace: Collaborative environment with saved workflows Claude Projects: Flexible workspace with full customization control
Claude's Advantage: You define exactly how Claude should behave—no rigid templates or workflows imposed by the vendor.
Project Architecture for Law Firms
Recommended Structure
Confidentiality Best Practices
DO:
- Use separate Projects for each client matter
- Use client codes instead of names if concerned
- Clear Project when matter closes
- Control who has access to Team Projects
DON'T:
- Mix multiple clients in one Project
- Upload documents from different matters together
- Leave sensitive Projects accessible after matter ends
- Use client names in Project titles on shared accounts
Creating Your First Project
Step-by-Step Setup
Step 1: Create the Project
- Open Claude (claude.ai or Desktop)
- Click "Projects" in sidebar
- Click "Create Project"
- Enter name:
[ClientCode] - Matter Description
Step 2: Write Custom Instructions
Custom instructions tell Claude how to behave in this Project. They're your digital playbook.
Template for Contract Review Project:
Step 3: Upload Knowledge Base Documents
Add documents Claude should reference:
- Your firm's standard contract templates
- Client's preferred positions document
- Relevant regulatory guidance
- Sample approved agreements for reference
Step 4: Test the Project
Start a conversation and verify Claude follows your instructions:
Custom Instructions Templates
Template: Litigation Support Project
Template: Legal Research Project
Template: Transaction Support Project
In-House Legal Department Organization
Setting Up Projects for Corporate Legal Teams
For in-house counsel, organize Projects by function:
Matter Intake Workflow
Create a Matter Intake Project with these custom instructions:
Business Partner Collaboration Framework
Add this guidance to relevant Projects:
Board Reporting Template
Create a Board Reporting Project with this structure:
Case Prioritization & Resource Allocation
AI-Recommended Matter Priority Framework
Create a Matter Prioritization Project with these instructions:
Resource Allocation Workflow
Use this prompt in your prioritization Project:
Deadline Management System
Create a Deadline Tracker Project:
Briefing & Catch-Up Workflows
Case Briefing on Return from Absence
Create a Matter Briefing Project for this use case:
Matter Overview Generation
Use this prompt for any Project:
Status Summary Prompts
Create quick-reference briefing prompts:
Team Handoff Documentation
Use this template when transitioning a matter:
Document Organization & Naming Conventions
AI-Suggested Naming Conventions
Create a Document Organization Project with this guidance:
Folder Structure Optimization
Transaction Folder Structure:
Litigation Folder Structure:
File Cleanup Workflows
Regular Cleanup Schedule:
Weekly:
- Delete working drafts (keep final versions only)
- Remove duplicate files
- Archive superseded versions
Monthly:
- Review and organize new documents
- Update folder structure if needed
- Remove access for departing team members
- Archive closed items
Quarterly:
- Full audit of matter folders
- Identify and remove obsolete materials
- Update document indexes
- Verify naming consistency
Cleanup Prompts for Claude:
Version Control Best Practices
Best Practices & Practical Exercises
Exercise 1: Set Up Your First Project with Prioritization
Task: Create a Project for managing 3-5 active matters
Instructions:
- List your active matters
- Create one master Project for matter management
- Add custom instructions including:
- Prioritization matrix from above
- Deadline tracking requirements
- Resource allocation framework
- Test with prompt: "Rank my current matters by priority: [list matters]. Consider deadlines, business impact, and complexity."
Exercise 2: Create a Matter Briefing Template
Task: Build a catch-up brief for a real matter
Instructions:
- Select a matter you recently returned to
- Create a dedicated Briefing Project
- Upload key documents to knowledge base
- Use the "Matter Briefing" prompt template
- Generate comprehensive catch-up brief
- Review for completeness and accuracy
Exercise 3: Organize Documents Using Naming Conventions
Task: Audit and reorganize a matter file
Instructions:
- Select a matter with multiple documents
- Create a list of current file names
- Propose new names using the framework above
- Create folder structure (transaction or litigation template)
- In Claude, ask: "Help me organize these files according to [type] best practices. Here are my current files: [list]. Suggest naming and folder structure."
- Implement the recommended structure
Exercise 4: Design In-House Legal Department Organization
Task: Create Projects matching your corporate structure
Instructions (for in-house counsel):
- Map your legal department functions
- Create Projects for each major function (governance, operations, compliance, IP, etc.)
- For each Project, write custom instructions including:
- Matter intake procedures
- Business partner collaboration guidelines
- Board reporting requirements
- Test with intake prompt: "New matter just came in: [description]. How should I handle this?"
Exercise 5: Implement Priority & Resource Allocation
Task: Set up your prioritization system
Instructions:
- List all current open matters
- Create Priority Project with instructions from above
- Upload matter list to knowledge base
- Add attorney availability information
- Ask Claude: "Please prioritize these matters and recommend resource allocation. Consider deadlines, complexity, business impact, and available capacity."
- Review recommendations and adjust as needed
Managing Projects Over Time
Updating Custom Instructions
As matters evolve, update your instructions:
- Add newly agreed terms as "acceptable"
- Update case status and key facts
- Add lessons learned from negotiations
- Incorporate new team members' preferences
Project Lifecycle
Phase 1: Setup (Matter opening)
- Create Project with detailed instructions
- Upload initial documents
- Test with calibration questions
Phase 2: Active Use (Matter ongoing)
- Regular conversations within Project
- Upload new documents as received
- Refine instructions based on feedback
- Update deadline and priority tracking
- Conduct periodic catch-up briefings
Phase 3: Archive (Matter closing)
- Export any needed conversation logs
- Document final outcomes in instructions
- Remove or redact sensitive materials
- Consider retention/deletion policy
- Archive in matter management system
Phase 4: Reuse (Templates)
- Create template from successful Project
- Strip client-specific information
- Use as starting point for similar matters
Team Collaboration with Projects
Claude Team Features
With Claude Team:
- Share Projects across team members
- Consistent instructions for practice groups
- Admin controls for access management
- Audit capabilities
Team plan pricing is set by Anthropic and may change. Verify current pricing on the official Claude site.
Collaboration Best Practices
Firm-Wide Playbooks:
- Create "template" Projects for common work types
- Partners/senior associates define standards
- Associates use pre-configured Projects
- Ensures consistency across the team
Matter-Specific Projects:
- Lead attorney creates and owns Project
- Team members given access as needed
- Single source of truth for matter context
- Clear handoff when staffing changes
Comparing to Enterprise Features
Claude Projects vs. Harvey Vault
| Feature | Claude Projects | Harvey Vault |
|---|---|---|
| Document storage | In-Project knowledge base | Centralized vault |
| Custom instructions | Fully customizable | Pre-built workflows |
| Search across docs | Within Project | Enterprise-wide |
| Setup time | Minutes | Days (implementation) |
| Customization | Unlimited | Limited to Harvey options |
When Enterprise Tools Make Sense
Choose Harvey/Legora when you need:
- 10,000+ document bulk processing
- Enterprise SSO and compliance
- Cross-matter search and analytics
- Vendor management of AI infrastructure
- Pre-built integrations with your DMS
Choose Claude Projects when you need:
- Full control over AI behavior
- Cost-effective solution for smaller teams
- Rapid setup without IT involvement
- Flexibility to experiment with workflows
- Integration with your custom tools via API/MCP
Homework Before Tutorial 05
-
Create 5 Projects:
- One for a current matter
- One for matter prioritization/intake
- One for a practice area playbook
- One for legal research in your specialty
- One for document organization (if managing multiple matters)
-
Write detailed custom instructions for each
-
Upload 5+ documents to at least two Project knowledge bases
-
Test each Project with real work tasks:
- Matter prioritization analysis
- Catch-up briefing
- Document organization recommendations
- Deadline tracking
-
Iterate on instructions based on output quality
-
Document your naming conventions and folder structures for future reference
Quick Reference: Custom Instruction Elements
Next Steps
Continue to Tutorial 05: Building Custom Negotiation Playbooks to learn how to codify your firm's expertise into reusable AI-powered playbooks.
Previous: Tutorial 03: Document Analysis